Integration guide

How to Connect AI Agents to Email

Connect your AI agent to Gmail or Outlook for automated email triage, drafting, and follow-up.

beginner · 6 min read

Step-by-step guide

Choose your email provider

Gmail and Outlook have the deepest integrations. Other email providers work via IMAP/SMTP.
Configure access scope

Grant the agent access to specific labels/folders only - least privilege. Don't give full inbox access unless needed.
Define triage rules

Configure how the agent categorizes incoming email: by sender, subject, content, urgency.
Set up response templates

Create draft templates for common email types. The agent personalizes them based on context.
Configure draft vs send

Decide which emails the agent drafts for review vs sends autonomously. Start conservative.

Native Gmail and Outlook integration with proper OAuth authentication and scoped access.

Classify and prioritize incoming email based on sender, content, urgency, and your custom rules.

Contextual email drafts ready for your review - saving time on routine responses.

Limit agent access to specific labels or folders - never grant more access than needed.

Important emails from key contacts flagged immediately - even during off-hours.

Track response times, email volumes, and triage accuracy over time.

Can the agent read all my emails?

You control the scope. The agent can be limited to specific labels, senders, or email types.

Does it work with Google Workspace?

Yes. Gmail integration works with both personal Gmail and Google Workspace business accounts.

Can it send emails without my approval?

You configure this. Start with draft-only (agent drafts, you send). Expand to auto-send for routine response types as you build confidence.

Connect AI to your email.