AI Agent for Shopify POS
Unify your in-store and online retail operations with an AI agent that syncs inventory, alerts staff, and engages customers across all channels.
Real-Time Inventory Sync
Keep stock levels accurate across your online store and physical locations. Get alerts when in-store sales bring items below reorder thresholds.
Unified Customer Profiles
Merge online and in-store customer data. The agent recognizes returning customers regardless of which channel they purchased from.
Staff Alerts and Targets
Send shift reminders, daily sales targets, and real-time performance updates to store staff via WhatsApp.
Location Performance Reports
Compare sales, foot traffic, and conversion across store locations. Identify top-performing staff and peak hours.
Post-Purchase Engagement
Send personalized thank-you messages, product care tips, and loyalty offers to in-store customers after their visit.
Shrinkage and Discrepancy Alerts
Monitor inventory discrepancies between POS counts and system records. Alert managers to potential shrinkage or data entry errors.
How to get set up
- Shopify store with POS Pro subscription
- Shopify POS hardware configured and linked to your store
- Staff accounts set up with appropriate POS permissions
- Connect Shopify POS data
Authorize the agent to access your Shopify store including POS-specific data - locations, registers, staff activity, and in-store transactions.
- Configure inventory sync alerts
Set up real-time stock level monitoring across online and physical locations. Define thresholds for low-stock alerts, transfer recommendations, and reorder triggers.
- Set up staff notifications
Configure shift reminders, daily sales targets, and performance summaries delivered to store staff via WhatsApp. Managers receive end-of-day reports.
- Enable customer engagement flows
Define post-purchase follow-ups for in-store customers - thank-you messages, loyalty program enrollment, review requests - sent via WhatsApp or SMS.
- Map location-specific rules
For multi-location retailers, configure location-specific pricing, inventory rules, and staff assignments. The agent respects each location's configuration.
- Test unified commerce workflows
Process test transactions across POS and online. Verify inventory deductions, customer record merging, and notification delivery for both channels.
FAQ
How is this different from the Shopify integration?
The standard Shopify integration focuses on online store operations. This integration adds POS-specific features - in-store transaction tracking, staff management, location-based inventory, and unified commerce workflows.
Does it work with multiple store locations?
Yes. The agent handles multi-location setups with per-location inventory, staff assignments, and performance reporting. Common for UAE retail chains across malls and high streets.
Can in-store customers get WhatsApp follow-ups?
Yes, with consent. When customers provide their phone number at POS checkout, the agent can send order confirmations, loyalty program invitations, and personalized recommendations via WhatsApp.
Unify your retail operations
Set up an AI agent for Shopify POS.