AI Agent for Restaurant Reservation Management
Accept table bookings via WhatsApp, manage waitlists during peak hours, and send confirmations with menu links - no phone tag required.
WhatsApp Booking
Guests message to book a table. The agent asks for date, time, party size, and seating preference - then confirms availability and books.
Waitlist Management
When the restaurant is full, add guests to a waitlist. Notify them via WhatsApp when a table opens with a 15-minute hold window.
Booking Confirmations & Reminders
Send instant booking confirmations with restaurant address and parking details. Remind guests 3 hours before their reservation.
Special Request Handling
Collect dietary requirements, occasion details (birthday, anniversary), high-chair needs, and outdoor seating preferences during booking.
Cancellation & No-Show Tracking
Handle cancellations via WhatsApp and release tables instantly. Track no-show patterns and flag repeat offenders.
Reservation Analytics
Track bookings by day, time, party size, and channel. Identify peak demand periods and optimize table allocation.
FAQ
Can it handle group bookings and private events?
Yes. For parties above a configured size (e.g., 8+), the agent collects event details and routes to your events team for custom arrangement.
Does it manage table assignments?
The agent manages booking slots and capacity. Table assignment within the restaurant is handled by your host team based on the booking details provided.
Can guests modify their reservation via WhatsApp?
Yes. Guests can change the date, time, or party size by messaging. The agent checks availability and confirms the update.
Fill every table, every night
Set up an AI agent for restaurant reservations.