Built for food delivery

AI Agent for Food Delivery & Dark Kitchens

Automate order coordination, rider dispatch, and customer communication for UAE dark kitchens, ghost kitchens, and food delivery operations.

WhatsApp Ordering

Customers browse menus and place orders via WhatsApp. The agent handles customizations, calculates totals, and confirms orders.

Kitchen Notifications

New orders appear in the kitchen with item details, customizations, and preparation time targets.

Rider Coordination

Notify riders when orders are ready for pickup. Share delivery address and customer contact with one tap.

Delivery Tracking

Send customers preparation and delivery status updates via WhatsApp with estimated arrival times.

Corporate Catering

Handle advance catering orders with customization, headcount, dietary requirements, and delivery scheduling.

Order Analytics

Track order volumes by brand, popular items, peak times, and delivery performance across your kitchen operations.

How it works in practice

A dark kitchen operator in Al Quoz running 4 virtual brands configured an agent to manage orders from their direct WhatsApp channel. Customers browse a digital menu, place orders, and receive preparation time estimates. The agent notifies the kitchen when orders come in, sends "order ready" alerts to riders, and texts customers with delivery ETA. For corporate catering, it handles advance orders with customization requests. Direct orders via WhatsApp grew to 30% of total volume, saving significant aggregator commissions.

"Aggregator commissions were killing our margins. The agent handles our direct WhatsApp orders end to end. We keep 100% of margin on 30% of our orders now."

- Founder, Dark Kitchen, Al Quoz

FAQ

Does it replace aggregator platforms?

No. The agent adds a direct ordering channel. Most operators keep aggregator presence for visibility while building direct orders for better margins.

Can it handle multiple brands?

Yes. Dark kitchens running multiple virtual brands can have separate menus and ordering flows, all managed by the same agent.

Does it process payments?

The agent sends payment links or handles cash-on-delivery coordination. Payment processing uses your existing merchant account or payment gateway.

Where we operate

We set up AI agents for food delivery & dark kitchens across the United Arab Emirates.

Grow your direct orders

Set up an AI agent for your food delivery business.