AI Agent for Knowledge Base Q&A
Deploy an AI agent that answers staff and customer questions by searching your internal documents, SOPs, and product guides - instantly and accurately.
Document Search
The agent searches your uploaded documents - SOPs, manuals, product guides - and returns relevant answers with source references.
Conversational Answers
Instead of returning raw document chunks, the agent synthesizes clear answers in natural language.
Source Attribution
Every answer includes a reference to the source document and section - so users can verify and read further.
Knowledge Updates
Upload new or updated documents at any time. The agent incorporates changes without reconfiguration.
Multi-Channel Access
Staff access the knowledge base via Slack, Teams, WhatsApp, or email - asking questions in whatever channel they prefer.
Question Analytics
Track what people ask most. Identify gaps in your documentation and topics that need better coverage.
FAQ
What document formats does it support?
PDFs, Word documents, Google Docs, and plain text. Documents are processed during setup.
Can it handle confidential documents?
Yes. Access controls ensure only authorized users can query specific document sets. Role-based permissions apply.
How accurate are the answers?
The agent only answers from your documents - it doesn't make up information. Source attribution lets users verify every answer.
Turn your docs into instant answers
Set up an AI knowledge base agent.