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WhatsApp Packages
Real estate WhatsApp playbook

WhatsApp Automation for Real Estate Property Inquiries

Turn property inquiries into viewings on autopilot. Instant responses, automated follow-ups, and viewing scheduling via WhatsApp Business API.

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Message templates

Property Inquiry Response

Trigger

New inquiry on listing

Message

Hi {{name}}, thanks for your interest in {{property}} in {{area}}. The property is {{bedrooms}} BR, {{size}} sqft, listed at AED {{price}}. Would you like to schedule a viewing?

Timing

Within 2 minutes of inquiry

Viewing Confirmation

Trigger

Viewing slot selected

Message

Hi {{name}}, your viewing for {{property}} is confirmed for {{date}} at {{time}}. Your agent {{agentName}} will meet you at the location. Here is the pin: {{locationLink}}

Timing

Immediately after booking

Post-Viewing Follow-Up

Trigger

24 hours after viewing

Message

Hi {{name}}, thanks for visiting {{property}} yesterday. Did it meet your expectations? I can share similar listings in {{area}} or arrange a second viewing.

Timing

24 hours after viewing

Price Drop Alert

Trigger

Listing price reduced

Message

Hi {{name}}, good news. {{property}} in {{area}} just dropped from AED {{oldPrice}} to AED {{newPrice}}. That is a {{discount}}% reduction. Want to book a viewing?

Timing

Within 1 hour of price change

Automation workflows

Inquiry to Viewing

Trigger

New property inquiry received

  1. Qualify buyer budget and preferences
  2. Match to available listings
  3. Send property details with photos
  4. Offer viewing slots from agent calendar
Outcome

Viewing booked with qualified buyer

Lead Nurture Sequence

Trigger

Viewing completed without offer

  1. Send post-viewing feedback request
  2. Share 3 similar listings based on feedback
  3. Follow up weekly with new matches
  4. Alert agent when buyer re-engages
Outcome

Buyer re-engaged with relevant listing

Document Collection

Trigger

Offer accepted

  1. Request Emirates ID and passport copy
  2. Collect proof of income or bank letter
  3. Send MOU template for review
  4. Confirm all documents received with agent
Outcome

Complete document package for transaction

Instant Inquiry Response

Reply to Dubizzle, Property Finder, and Bayut leads within 2 minutes with property details and viewing options.

Viewing Scheduler

Let buyers pick viewing slots directly in WhatsApp. Syncs with your agent calendars automatically.

Property Media Sharing

Send floor plans, photos, and virtual tour links as rich media messages with quick-reply buttons.

Price Drop Alerts

Notify matched buyers automatically when listings they viewed or saved drop in price.

Document Collection

Collect Emirates ID, passport copies, and bank letters via WhatsApp with guided prompts.

Lead Qualification Labels

Auto-label contacts as hot, warm, or cold based on engagement. Agents see priority at a glance.

FAQ

Does it work with Dubizzle and Property Finder leads?

Yes. The agent receives leads from all major UAE property portals and responds via WhatsApp automatically.

Can it handle off-plan and secondary market properties?

Yes. Message templates adapt based on property type, including payment plan details for off-plan units.

Does it support Arabic and English inquiries?

Yes. The agent detects language preference and responds in Arabic or English accordingly.

How does it handle multiple agents in one brokerage?

Leads are routed to the assigned agent based on area, property type, or round-robin rules you define.

Related

Industries
Real EstateProperty Management
Integrations
WhatsAppHubSpotGoogle Calendar
Use Cases
Lead QualificationWhatsApp SupportAppointment Booking Automation
Automate
Lead QualificationProperty Listing UpdatesLead Nurturing Sequences
Blueprints
Lead-to-Close PipelineInbound WhatsApp to CRMLost Deal Reactivation

Automate your property inquiries

Set up WhatsApp automation for your real estate agency in one session.

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