AI Agent for Shopify
Automate order updates, customer inquiries, and inventory management with an OpenClaw AI agent connected to your Shopify store.
Order Status Updates
Send proactive order confirmations, shipping updates, and delivery notifications via WhatsApp or email.
Customer Inquiry Handling
Answer order status questions, process return requests, and handle product inquiries automatically.
Inventory Level Alerts
Monitor stock levels and alert you when products hit reorder thresholds or sell out.
Abandoned Cart Recovery
Send personalized follow-ups to customers who abandoned their cart - via email or WhatsApp.
Review Request Automation
Send post-delivery review requests at optimal timing to boost store ratings.
Sales Analytics Digest
Generate daily or weekly sales summaries with top products, revenue, and conversion metrics.
How to get set up
- Shopify store (any plan)
- Shopify API access or private app
- Create Shopify private app
Set up a private app in Shopify admin with API permissions for orders, products, and customers.
- Configure order notifications
Define which order events trigger agent actions - new order, fulfilled, refunded, abandoned cart.
- Set up customer service flows
Configure how the agent handles customer inquiries about orders, shipping, and returns.
- Enable inventory alerts
Set stock level thresholds that trigger reorder alerts or supplier notifications.
- Test order lifecycle
Process test orders through the full lifecycle to verify notifications, updates, and customer communication.
FAQ
Does it work with Shopify Plus?
Yes. The agent works with all Shopify plans including Shopify Plus with additional API access for enterprise features.
Can it handle returns and refunds?
The agent can process return requests, create return labels, and initiate refunds based on your configured policies.
Does it support multi-currency?
Yes. The agent handles AED, USD, and other currencies configured in your Shopify store settings.
Automate your Shopify store
Set up an AI agent connected to Shopify.