AI Agent for Workday
Automate employee self-service, time-off management, and HR operations by connecting an AI agent to your Workday HCM platform.
Leave Management
Employees check leave balances and submit time-off requests via WhatsApp. Managers approve or reject with one tap.
Payslip Access
Employees request payslips via messaging. The agent pulls from Workday with appropriate authentication and privacy controls.
Org Chart Queries
Look up reporting structures, team members, and department contacts from Workday organizational data.
Onboarding Tasks
Guide new hires through onboarding checklists - document submission, IT setup requests, and benefit enrollment - via WhatsApp.
HR Analytics
Pull headcount reports, turnover metrics, and absence trends from Workday for HR leadership.
Approval Routing
Notify managers of pending Workday approvals via Slack or WhatsApp. Capture decisions without requiring Workday login.
How to get set up
- Workday HCM tenant
- Integration System User (ISU) configured with appropriate domain permissions
- Configure integration user
Set up a Workday Integration System User with domain permissions for the modules the agent will access.
- Define self-service scope
Determine which HR queries the agent handles - leave balances, payslip access, org chart, benefits enrollment.
- Map approval workflows
Connect the agent to Workday business process definitions for time-off requests, expense reports, and other approvals.
- Test employee interactions
Run test scenarios for common employee queries and manager approvals. Verify data accuracy and privacy controls.
FAQ
Can employees access sensitive data via the agent?
Access follows your Workday security model. Employees see only their own data. Managers see their direct reports. HR sees what their Workday roles permit.
Does it handle UAE labor law specifics?
The agent respects your Workday leave policies, which should be configured for UAE labor law - annual leave, sick leave, maternity/paternity, and public holidays.
Can it process expense reports?
Yes. Employees can submit expense reports with receipt photos via WhatsApp. The agent creates the report in Workday and routes for approval.
Make HR self-service effortless
Set up an AI agent for Workday.